Here at Sunwood Dry Cleaners, we have spent many years growing our business and developing relationships with our customers and the community. We have also been developing our business philosophy, and we have come to realize that our relationship with our customers and our reputation in Coquitlam is the single most important factor in our success. With this in mind, every aspect of our business is geared towards building on these assets.
Honesty is at the core of our business – both in terms of our dealings with customers and in managing expectations. We won’t tell you that we can remove a stain or clean a garment safely unless we are confident that we can. We have no interest in misleading a customer for one time business; we would much rather build a trusting relationship with you so you can feel secure bringing your clothing to us in the future. In the same vein, your clothing will be ready to be returned to you when we tell you it will be. If it is at all within our control, we do not miss deadlines.
We are a family-owned business, and we value the relationships we’ve built with our customers over the years. We are also proud that so many of our customers trust us enough to keep coming back, month after month and year after year. We hope that you will give us a chance to prove that we are the kind of business you can trust with your family’s possessions, and that we will have the opportunity to build a relationship with you over the coming years.
Sunwood dry cleaning is the only store that doing professional wet cleaning service in the tri-city area.
Professional Wet Cleaning is the process of using water and specialized equipment and detergents to clean “dry clean only” garments.
Wet cleaning is a non-toxic, environmentally safe alternative to dry cleaning. It utilizes computer-controlled wet clean system, biodegradable soaps and conditioners, and finishes the drying process by using special moisture sensitive dryers. Wet cleaning is not the same as laundry, and is perfect for using on any garment labeled "dry clean only", such as: silk, cashmere, woolens, swede, and other fine delicates.
Traditional dry cleaners utilize perchloroethylene, a toxic solvent commonly known as “perc.” This chemical is used throughout many cycles of dry cleaning, and can be very harmful to the environment. It is 1.5 times heavier than water, and requires extreme temperatures to be completely removed from one’s clothing.
Dry cleaners that generically advertise not using perc for ‘greener,’ ‘organic,’ or ‘natural’ solvents, are usually referring to the chemical DF2000. Although less toxic than perc, this is a chemical normally found in gasoline for automobiles. Wet cleaning on the other hand, uses no chemicals, and is different because it refers to a truly Eco-Friendly way of cleaning one’s garments and textiles. The reason to choose a wet-cleaning system over dry-cleaning is obvious. It’s safer. For you, for me, for our children and the environment.